Welcome to Nextdoor Shirts, a leading t-shirt printing company. We are excited to offer our high-quality products and services to you. Before you proceed with any purchases, we kindly request that you review and understand our terms of service regarding exchanges and returns. By engaging in business with us, you agree to adhere to the following terms:
- Product Customization: 1.1. When placing an order, it is your responsibility to provide accurate and complete specifications for your custom-designed t-shirts, including size, color, design, and any other relevant details. 1.2. You must review all details provided during the order process, including design proofs and product descriptions, to ensure accuracy. Once an order is submitted and confirmed, changes cannot be made.
- No Exchanges or Returns: 2.1. Due to the customized nature of our products, we do not accept exchanges or returns unless there is a manufacturing defect or error on our part. 2.2. We strive to maintain the highest quality standards in our printing processes. If you receive a product with a manufacturing defect or an error caused by us, please contact our customer support within seven (7) days of receiving your order to initiate a resolution.
- Inspection and Acceptance: 3.1. Upon receiving your order, it is your responsibility to inspect the products for any manufacturing defects or errors. 3.2. If you identify any issues, you must notify us within seven (7) days of receiving the order, providing detailed information and supporting evidence, such as photographs, to facilitate the resolution process. 3.3. Failure to notify us within the specified timeframe will be considered an acceptance of the products, and no further claims for defects or errors will be entertained.
- Resolution Process: 4.1. In case of a valid claim for a manufacturing defect or error, we will assess the situation and, at our discretion, offer one or more of the following resolutions: a) Reprinting the order with corrected specifications. b) Issuing a credit or refund for the affected products. 4.2. We reserve the right to request return of the defective or erroneous products before initiating any resolution.
- Intellectual Property: 5.1. You are solely responsible for ensuring that any content, logos, images, or designs you provide for printing do not infringe upon any third-party intellectual property rights. 5.2. By submitting your designs or content, you affirm that you have the necessary rights, licenses, or permissions to use and reproduce such materials. 5.3. We reserve the right to refuse any orders that we believe may infringe upon intellectual property rights or violate any applicable laws.
- Limitation of Liability: 6.1. In no event shall [Company Name] or its affiliates be liable for any indirect, consequential, incidental, special, or punitive damages arising out of or related to the use or inability to use our products or services. 6.2. Our liability for any direct damages shall be limited to the amount you paid for the specific products or services in question.
- Modification of Terms: 7.1. We reserve the right to modify these terms of service at any time without prior notice. 7.2. Any modifications will be effective immediately upon posting on our website or providing notice to you through other means.
By proceeding with your order, you acknowledge that you have read, understood, and agreed to these terms of service. If you have any questions or concerns, please contact our customer support for further assistance.